General Rental Terms and Conditions

Article 1 – Definitions

In these general rental terms and conditions, the following definitions apply:

Lessor:

CampReady, located at Penningweg 31, 1507 DB Zaandam, the Netherlands, registered with the Dutch Chamber of Commerce under number 96077379.

Renter:

The natural or legal person who rents a rooftop tent and/or camping equipment from CampReady.

Rental Object:

The rooftop tent and/or other items made available by CampReady to the renter.

Rental Period:

The agreed period during which the rental object is made available to the renter.

Article 2 – Applicability

1. These terms and conditions apply to all rental agreements between CampReady and the renter.
2. Deviations from these terms and conditions are only valid if expressly agreed upon in writing by CampReady.
3. By entering into a rental agreement, the renter declares to have taken note of and agreed to these terms and conditions.

Article 3 – Reservation & Payment

1. A reservation is only confirmed after written confirmation by CampReady and receipt of 50% of the rental fee plus the security deposit.
2. The remaining balance must be paid in full before collection of the rental object.
3. If payments are not made on time, CampReady reserves the right to cancel the reservation without further obligation.

Article 4 – Cancellation

1. Cancellation by the renter must be made in writing (by email).
2. The following cancellation conditions apply:Up to 60 days before the start of the rental period: free cancellation, 59 to 15 days before the start: 50% of the rental fee due or 14 days or less before the start: 100% of the rental fee due
3. CampReady strongly advises the renter to take out cancellation insurance.

Article 5 – Security Deposit

1. The security deposit must be paid together with the first payment.
2. The deposit will be refunded within 7 working days after proper return of the rental object.
3. Any costs arising from damage, loss, missing items, extra cleaning, late return, or exceeding the rental period will be deducted from the deposit.
4. If the deposit is insufficient to cover the costs, the renter remains liable for the remaining amount.

Article 6 – Insurance & Liability

1. The rental object is not insured by CampReady. The renter is fully responsible for damage, loss, or theft during the rental period.
2. The renter must arrange adequate insurance coverage (e.g. travel, household, or vehicle insurance including rented items).
3. CampReady is not liable for damage to property of the renter or third parties, nor for consequential damage, indirect damage, or loss of holiday enjoyment.
4. CampReady’s liability is in all cases limited to a maximum of the rental fee of the relevant agreement.

Article 7 – Collection & Return

1. Collection and return of the rental object take place by appointment only, at the agreed time and location.
2. Upon collection, the rental object is inspected by CampReady together with the renter. Any existing damage or signs of use will be shown, explained, or recorded.
3. By accepting the rental object, the renter declares that—except for any disclosed or recorded usage marks—the rental object is in good condition and suitable for its intended use.
4. After acceptance, no claims can be made regarding alleged pre-existing damage or defects unless reported in writing within 24 hours after collection.
5. Upon return, the rental object will be inspected again. Any new damage, loss, or excessive dirt not considered normal wear will be charged to the renter in accordance with these terms.
6. Late return may result in additional rental or delay charges.
7. In case of force majeure (such as breakdown on the road), the renter must inform CampReady immediately. Additional costs may still apply.

Article 8 – Use & Installation

1. The renter is responsible for proper installation, safe use, and dismantling of the rental object.
2. CampReady can provide installation assistance for up to 1 hour. Additional time will be charged at €40 per hour.
3. The renter is responsible for checking whether the vehicle is suitable for carrying a rooftop tent.
4. The rental object may not: be sublet or transferred to third parties, be used for commercial purposes, be used for (heavy) off-road driving, racing, or events or be used in violation of instructions or safety guidelines

Article 9 – Damage, Wear & Loss

1. The rental object is inspected by CampReady at both collection and return. Any existing damage or usage marks will be shown, recorded, or explained.
2. Normal wear and tear, resulting from careful and normal use, is not considered damage.
3. Damage resulting from improper use, negligence, incorrect transport, incorrect installation, failure to follow instructions, or use outside the agreed purpose is fully at the renter’s expense.
4. Damage, defects, loss, or missing items must be reported to CampReady immediately. Failure to report in time may result in additional charges.
5. In the event of loss or missing items, the renter is liable for the reasonable replacement value, taking into account age, condition, and depreciation.
6. Photos, videos, inspection reports, and checklists prepared by CampReady at collection and/or return serve as leading evidence regarding the condition of the rental object, unless the renter proves otherwise.
7. Costs arising from damage, loss, missing items, extra cleaning, or repair work may be deducted from the security deposit. If the deposit is insufficient, the renter remains liable for the remaining amount.

Article 10 – Termination in Case of Misuse

1. CampReady reserves the right to terminate the rental agreement immediately if misuse, unsafe use, or violation of these terms and conditions occurs.
2. In such cases, no refund of rental fees will be granted.

Article 11 – Prices & VAT

1. All stated prices include 21% VAT, unless expressly stated otherwise.
2. Changes in VAT rates will be applied in accordance with legal regulations.

Article 12 – Applicable Law & Disputes

1. All agreements with CampReady are governed by Dutch law.
2. Disputes will preferably be resolved by mutual consultation.
3. If this is not possible, the dispute will be submitted to the competent court in the district where CampReady is established.

Renter’s name: __________________________

Signature: __________________________

Date: __________________________